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Office of the Vice President Assessment

The Office of the Vice President for Student Affairs (OVPSA) is vital in providing services that enhance and support the university‘s academic mission and the quality of life of USU students. OVPSA encourages positive and realistic self-appraisal, intellectual development, social engagement and responsability appropriate personal and occupational choices, clarification of values, physical and mental health, the ability to relate meaningfully with others, the capacity to engage in a personally satisfying and effective style of living, the capacity to appreciate cultural and aesthetic differences, and the capacity to work independently and interdependently. OVPSA also assists students in overcoming specific personal, mental, physical, or educational problems or skill deficiencies and provides opportunities for comprehensive leadership development. Further, OVPSA is committed to increasing the diversity of the campus community and to recruit and retain minority students.

Mission Statement

The Office of the Vice President for Student Affairs provides dynamic leadership and support for the departments and members of the division by advocating for student development and success, articulating a clear and compelling vision for the future of the division, securing resoures, and engaging effectively with key internal and external partners.

Vision Statement

To ensure that students are provided with equitable access to diverse opportunities for learning, growth, and success.

Goals

Desired Outcomes

Enrollment Management

After receiving a vision of direction from University President, work collaboratively with individuals in several offices across the USU system to help form a University-wide strategic enrollment management plan.

 

This plan will grow over time and will include not only strategies for the recruitment of new students, but the plan will also include strategies for the retention of current students and the re-recruitment of students who deferred admission or took a leave of absence.


Taggart Student Center

Support student success by providing a physical and cultural center for campus life. Effectively manage space, tangible resources and program space for students, staff, faculty, administration, alumni and guests.

 

see goal


Development

  • To assist in the growth and development of every department within Student Affairs through monetary support secured by way of donations from alumni, foundations, corporations, friends of USU, etc.
  • Also, to maintain the cultivation and relationships of the donors of Student Affairs.

 

see goal


Student Retention and Completion

The Office of Student Retention and Completion seeks to lead the campus in increasing the official retention rate (1 year persistence) and graduation rates (4 & 6 year) through campus leadership, reliable data, and student-focused programs.

 

Increase the retention rate (1 year persistence) and the 4 & 6 graduation rates.


Student Conduct and Community Standards

Supporting students to achieve success and well-being in their academic, living, and learning environment

 

see goal


Business Services / Scholarships

Timely and accurate support, management and reporting of budgets, scholarships and business transactions.

 

  • Students will know how to apply for scholarships on and off campus.
  • Students will know and understand the policies and procedures that guide scholarship maintenance.
  • Students will be better informed about scholarship requirements.
  • Directors will have timely and accurate information pertaining to budget transactions.
  • Directors will know and understand policies and procedures that guide the budget process, university internal control creation and standardized regulations.

Information Technology

  • Facilitate the use of current technology for staff and students in the Division of Student Affairs by providing application and equipment support, web site development and upkeep, training and collaboration in a timely, pleasant and capable manner.
  • Provide training and mentoring to student technical staff as they pursue technology related education.

 

Provide…

  • Departments with the most current technology possible within their budget constraints by:
    • Leveraging equipment between departments as it is released for surplus
    • Maintaining equipment with regular OS and application updates
    • Repairing / replacing failing hardware
  • Malware mitigation, system troubleshooting, system Inventory
  • Web site development / maintenance
  • Liaison between Central IT Services and staff where needed
  • Expertise pooling between department IT staff, division staff, IT Service Desk and other related sources


Business Services / Scholarships

Timely and accurate support, management and reporting of budgets, scholarships and business transactions.

 

see goal


Student Portal / Marketing

  • Provide timely and relevant advertisements about Student Affairs and University resources, programs, and services.
  • Create a user friendly, one-stop-shop for students to access their digital resources.
  • Provide professional design and marketing services to directors within student affairs.

 

Student awareness of available Student Affairs and University resources, programs, and services via a digital user friendly, one-stop-shop (MyUSU student portal)

Enhance and unify the Divison's marketing and communication presentation.


Office of the Vice President Staff

Provide a welcoming environment, delivering accurate and timely information and positively supporting all students, parents, staff, faculty and community.

 

Create an exceptional service experience for visitors to the Office of the Vice President

  • Principles of Good Practice for Student Affairs (NASPA)
  • Donor Bill of Rights (Development)
  • Strategic Enrollment Planning: A Dynamic Collaboration
    How higher education leaders can align mission, vision, and values with shifting market needs and expectations. Second Edition
    Edited by Lewis W. Sanborne, PhD
    Ruffalo Noel Levitz
  • Handbook of Strategic Enrollment Management Don Hossler, Bob Bontrager and Associates
    AACRAO (American Association of College Registrars and Admission Officers)
  • AACRAO’s Basic Guide to Enrollment Management
    Craig Westman and Penny Bouman
  • SEM and Institutional Success
    Integrating Enrollment, Finance and Student Access
    Bob Bontrager, Editor
    AACRAO, sponsored by Sungard Higher Education
  • Pathways to Enrollment Management: A Financial Aid Perspective
    NASFAA (National Association of Student Financial Aid Administrators

 


Office of the Vice President ASSESSMENT PLAN/MATRIX, 2017-2018
Goals
(Objectives and Learning Outcomes)
Assessment Tool
(Criteria)
Data Source
Documentation
Timeline Responsible Persons Map to
Division Goals
Form a University-wide strategic enrollment management plan by working collaboratively with individuals in several offices across the USU system. In house reviews, 3rd week AAA report Committee / Working Group notes Annual Assistant VP for Enrollment Services and Retention (John Mortensen) Goal 1,2, 8
Seeks to lead the campus in increasing the official retention rate (1 year persistence) and graduation rates (4 & 6 year). Retention / Graduation Report Measured by the official full-time, first-time, bachelor's degree-seeking cohorts as presented by the office of Analysis, Assessment and Accreditation. Annual Director of Student Retention & Completion (Heidi Beck Kesler)
Director of Office of Analysis, Assessment and Accreditation (Michael Torrens)
Goal 1, 2, 6, 8
Timely and accurate support, management and reporting of budgets, scholarships and business transactions. Meetings with stake holders university wide. Review, approve, audit and evaluate transactions. on-going USU Scholarship Director & Student Affairs Senior Financial Officer (Taya Flores) Goals 1-8
Support student success by providing a physical and cultural center for campus life. Effectively manage space, tangible resources and program space for students, staff, faculty, administration, alumni and guests. EMS assessment; social media survey building useage report on-going TSC Assistant Director (Spencer Bitner) Goal 1,2,3,6,7,8
Facilitate the use of current technology for staff and students in the Division of Student Affairs by providing application and equipment support, web site development and upkeep, training and collaboration in a timely, pleasant and capable manner. Feedback from department directors.   on-going Sys Administrator (Brent Colledge) Goal 1,2,5,7
Support student success by assisting in the growth and development of departments within Student Affairs through monetary support secured by way of donations from alumni, foundations, corporations, friends of USU, etc. Development officer goals and metrics report Milennium database system on-going Development Director (Michael Bowen) Goal 1, 2, 3
Supporting students to achieve success and well-being in their academic, living, and learning environment. utilization, refferal and education/awareness metrics Maxient, EverFi on-going Director of Student Conduct and Community Standards (Krystin Deschamps),
Student Affairs Case Manager (Morgan Walton)
Goal 1, 2, 6, 7, 8
  • Provide timely and relevant advertisements about Student Affairs and University resources, programs, and services.
  • Create a user friendly, one-stop-shop for students to access their digital resources.
  • Provide professional design and marketing services to directors within student affairs.
MyUSU student portal website analytics and students surveys Student awareness of programs and services on-going Assistant to the Vice President for Student Affairs (John Brooksby) Goal 2, 5, 6

Create an exceptional service experience by providing a welcoming environment, delivering accurate and timely information and positively supporting all students, parents, staff, faculty and community.

Visitor feedback   on-going Administrative Assistants in the OVPSA (Suzanne Thorpe, Julie Richins, Peggy Brown) Goal 1, 2, 3, 7

Development - Fundraising 2012-2017

Office of Student Retention and Completion

UTAH STATE UNIVERSITY RETENTION/GRADUATION REPORT

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