*Location of the patient (building & room number).
*Name and condition of the patient (alert, conscious, breathing).
Remain on the phone with the dispatcher until help arrives.
Check for medical alert bracelets or necklaces.
If possible, arrange to have someone meet EMS personnel to direct them to the location of the patient.
Provide first aid to the best of your ability.
Use precautions to prevent exposure to bodily fluids.
If you determine that the patient does not have a pulse and is not breathing, begin CPR, but only if you have been trained in this life saving technique. Also, check around for an Automated External Defibrillator (AED).